Employment and Internships

Interested in joining the ZooMontana team? Check out our openings below. Directions on where to send resumes and/or applications are included in each description.

To be entered into our general hiring pool, please fill out the employment application linked below and drop off or mail to ZooMontana, 2100 S. Shiloh Rd, Billings, MT 59106.

Current Job Openings


Guest Services Lead (Full Time)

The Guest Services Lead provides leadership and management of the affairs of ZooMontana’s front facing Guest Services. The Guest Services Lead is responsible for directing guest service functions and activities in accordance with the Zoo’s mission, philosophy, objectives and goals as established by the organizational policies.

Admissions staff give guests their first impression of ZooMontana, meaning excellent customer service skills are a must. The individual must be willing to work in a fun, high paced environment. Previous point of sale and/or customer service experience a plus.

Details:

Full time, year round benefitted position - Salary DOE and will be discussed during interview process


Guest Services Attendant (Part Time)

ZooMontana is seeking part time Guest Services Attendants. This position’s responsibilities include welcoming guests; selling Zoo admissions, memberships, and retail merchandise; and cleaning of the Zoo’s main building, including public restrooms.

Admissions staff give guests their first impression of ZooMontana, meaning excellent customer service skills are a must. The individual must be willing to work in a fun, high paced environment. Previous point of sale and/or customer service experience a plus. This is the perfect position for someone looking to make a little extra cash in a fun environment.

Details:

20-36 hours/week (Hours subject to change)

 

Guest Services Attendant & Party Host (Part Time) 

ZooMontana is seeking part time Guest Services Attendants & Party Hosts. This position’s responsibilities include welcoming guests; selling Zoo admissions, memberships, and retail merchandise; and cleaning of the Zoo’s main building, including public restrooms. In addition, they will lead birthday parties from start to finish, including prepping party supplies, greeting guests, facilitating games and activities, and creating a magical environment for the birthday VIP. Animal handling may be included in the future.

Admissions staff give guests their first impression of ZooMontana, and Party Hosts provide an effortless birthday experience for the VIP’s family, meaning strong customer service skills are a must – especially with kids! The individual must be willing to work in a fun, high paced environment. Previous point of sale and/or customer service experience a plus.

Details:

20-36 hours/week (Hours subject to change)

At least 1 weekend day required, as parties are held Saturday & Sunday.


Event Host (Part Time)

ZooMontana Event Hosts are responsible for creating a refreshing and memorable experience for the guests. Hosts will greet guests upon arrival and escort/direct them to the rented space.

Hosts will be the guest’s point of contact during the event and will communicate with staff during, or prior to the event. Addressing guest’s concerns in a polite and professional manner is a priority. 

Details:

10-20 hours/week (Hours subject to change)

Most events are in the evenings and on weekends.


Wages dependent on experience, but will start at a minimum of $10.00/hr.


To apply, please fill out the employment application HERE (fillable PDF upon download)


Please email to: 

kbarton@zoomontana.org 


OR 


Send to:

ZooMontana

Attn: Kathy Barton

2100 S. Shiloh Rd.

Billings, MT 59106



To be entered into our hiring pool, please fill out an application below and send it to:


ZooMontana

2100 S. Shiloh Rd

Billings, MT 59106

General ZooMontana Employment Application

Internships

Available year round at the beginning of each academic term.


Animal Internship – Asia

Animal Internship – Barn

Animal Internship – Wetlands

Animal Internship – Education Collection

Animal Internship – North America 

Other Ways to Support ZooMontana